SECURITY

You control what Aldwin can access and change.

Aldwin works within the permissions you grant, keeps approvals connected to the work, and records what is released across your systems.

Rehearse before release

See who a campaign reaches, which path each person takes, and who is held, before anything is sent.

Unknown never means yes

When consent is unclear, the contact is held, not sent. Suppression and frequency rules keep working after launch.

Revoke access any time

Disconnect a system or narrow its permissions whenever you need to. Aldwin stops using it right away.

Start without production access

Begin with sample data, a sandbox, or a manual handoff, and connect live systems when your team is ready.

CONTROL

Nothing changes without the authority you set.

Review the audience, content, journey logic, sending, warnings, and system actions before consequential work goes live. Aldwin records what was approved, what ran, and what happened next.

HOW IT WORKS

Control at every step.

From system access to campaign release, permissions stay scoped, credentials protected, approvals explicit, and activity traceable.

Approval before release

Aldwin prepares changes. Your team decides what runs.

Scoped system access

Aldwin only uses the permissions you grant each connection.

Protected credentials

Connection credentials are encrypted and never shown in the product.

Traceable activity

Drafts, approvals, and syncs are recorded so your team can review what happened.

Your data stays yours

Your data is used to do your work, not shared or used to train models.

HOW DATA MOVES

What Aldwin reads, and what it writes.

Your systems

Website
Email tool
Salesforce
Scoped readApproved writes only

Aldwin

Workspace
Encrypted credentials
Approval gate
Activity log
Drafts for reviewDecisions

Your team

MCReviewer
JOEditor
ARAdmin

Security review

Review Aldwin before you connect.

Understand how data moves, what Aldwin can access, and how execution is controlled before approving production access.

View the Trust Center
  1. 01

    Review the data flow

    See what data Aldwin reads, where it is processed, and which subprocessors are involved.

  2. 02

    Define the permissions

    Agree on the systems, objects, and permissions Aldwin needs before any connection is made.

  3. 03

    Start in a controlled environment

    Use sample data, a sandbox, or a manual handoff when production access is not appropriate.

  4. 04

    Complete the security review

    Bring your technical and security reviewers into the process before deployment.

TRUST CENTER

Documents for your review

Data flow overview

Available

What Aldwin reads, where it is processed, and what it writes.

Subprocessors

Available

The providers that process data on Aldwin’s behalf, and why.

Web pageView list

Security questionnaire

On request

Standard answers for your security and IT review.

SOC 2

Planned

Independent audit of Aldwin’s security controls.

FAQ

Security questions

Can Aldwin send anything without approval?

No. Aldwin prepares drafts and changes. Anything consequential, like a send or a write to your CRM, waits for approval of the exact version you reviewed. If that version changes, review reopens.

What does Aldwin need access to in Salesforce?

Only what the work requires, such as reading contacts and leads and creating campaigns. You choose the permissions for each connection before it is made. Salesforce and Account Engagement connections are in development with our design partners.

How are credentials stored?

Connection credentials are encrypted and never shown in the product. They are used only to perform the work you have approved.

Is my data used to train AI models?

No. Your data is used to do your work in Aldwin. It is not shared with other customers or used to train models.

Can we start without production access?

Yes. You can begin with sample data, a sandbox, or a manual handoff, and connect live systems once your team has completed its review.

Do you have SOC 2?

Not yet. SOC 2 is planned. In the meantime, we share our data flow overview, subprocessor list, and standard security answers for your review.